> I’ve seen many similar pleas recently whenever any popular, free web service has problems: “Please, let us pay you so there won’t be any problems!”
> But it’s an impossible dream. If a web service is popular enough that you hear about it when it has downtime or major issues, it’s probably a large, very complex system. 100% uptime is effectively impossible. There are far too many moving parts that fail, resources that run out, boundaries that get crossed, and bugs that make themselves known at inconvenient times.
I don’t think people *expect* for [ put any services here ] 100 % uptime. They just have to be on the side of reliable enough, which to say, Gmail and Tumblr are not.